Home-About us- Management

Jean-Louis Boss

Chief Marketing & Digital Services Officer

From the beginning, alongside the founders, Jean-Louis Boss has been a key player in FASTBOOKING’s development, especially its digital business.

A marketing specialist, Jean-Louis began his career in the marketing department of Reader’s Digest. He then took charge of overseeing statistical analyses at the Yves Rocher Group, where he rose rapidly up the ranks and became the Director of International Development.

His experience with internationally renowned brands enables Jean-Louis to bring to FASTBOOKING real client expertise in terms of positioning and online sales development.

Jean-Louis is a graduate of Rouen Business School (École Supérieure de Commerce de Rouen).

Francis-Louis Passerini

MD Southern Europe, Middle East & Africa

After holding positions as Marketing Director for Hotel Plaza and Director of Sales and Marketing for Laguna Palace Hotel, both synonymous with the best in Venetian hotels, Francis-Louis Passerini started his own Internet service company in 2002. In this role, he quickly partnered with FASTBOOKING by becoming the company’s sales representative in Italy before advancing to the role of Director of FASTBOOKING’s Italian subsidiary in 2005.

In May 2014, Francis began directing the region of Southern Europe, Middle East and Africa. He is based in Venice.

Francis is a graduate of the University of Bologne.

Pierre-Charles Grob

MD Asia

In 2001, Pierre-Charles Grob started his career with Accor in New York, where he contributed to the creation of the marketing department in North America for the Sofitel and Novotel brands. While still in New York, he joined the Monaco Tourist Office to promote this destination and its luxury hotels.
Returning to Europe, Pierre-Charles was first at the Monte-Carlo SBM group in various roles – sales, marketing and e-distribution – and then joined FASTBOOKING in 2010. He began by leading revenue optimisation for the company, and then rose rapidly to manage operations in Europe.

Since 2014 Pierre-Charles has been FASTBOOKING’s Director for Asia. He is based in Singapore.

Pierre-Charles is a graduate of ESSCA (École Supérieure des Sciences Commerciales d’Angers).

Martial Graslin

Vice President Customer Success

Martial Graslin has spent his entire career in services oriented towards clients in France and around the world. While at Emailvision (now Smart Focus), he led pre-sales activities in the EMEA region, set up the company’s account management organisation in the United States, and was Global Director of client support and deliverability teams.

Martial joined FASTBOOKING in 2014 to take over the functions of Customer Success. In charge of implementation, training and support, he manages locally based teams to meet our clients’ needs.

Martial is a graduate of City College of San Francisco.

Stephen Jacquier

CHIEF FINANCIAL OFFICER

Stephen Jacquier has 16 years of experience with the AccorHotels group, where he has occupied different finance positions. His profile is largely oriented towards the international sphere, notably Brazil and other South American countries. He served as Accor’s CFO of South America from 2005 to 2009, and then became Executive Director of Internal Audit.

Stephen was named CFO of FASTBOOKING in May 2015.

Stephen is a graduate of ESCEM (School of Business and Management) in Tours, France.

Jean-François Paccini

Chief Technology Officer

During the course of his career, Jean-François Paccini has acquired solid experience in Internet technologies and the online travel industry.

Jean-François has been Technical Director of FranceNet; CTO of the online business travel agency Egencia, a position he held for 10 years; and Technical Director of SoLocal Group (formerly PagesJaunes Group), where he had been in charge of site development teams and mobile apps for PagesJaunes since 2009.

Jean-François joined FASTBOOKING in November 2015 as Chief Technology Office.

Jean-François holds a PhD in Informatics from the University of Geneva.

Christine Davaine

Chief Product Officer

Trained as an agricultural engineer, Christine Davaine very quickly transformed her talents into the service of technology in the hospitality business.

After working as the IT Project Director in a large engineering company, Christine joined AccorHotels in 2001 to build the hotel group’s reservation system (TARS), and then worked to develop connectivity with GDS and OTAs. She was then promoted to Distribution Systems Technical Officer and broadened her experience in the fields of CRM, B2B, Revenue Management, and Decision Making. Since 2014, Christine has played an essential role in the AccorHotel group’s digital conversion by piloting worldwide projects on the entire SI platform.

Joining FASTBOOKING in January 2017 as Chief Product Officer, she leads the strategy for the advancement and development of technology solutions.

Christine is a graduate of the Institut National Agronomique Paris-Grignon (INA-PG).

Newsfeed

0   2  

RT We're already halfway to Let's celebrate with a new surprise in our >>…

1   2  

We're already halfway to Let's celebrate with a new surprise in our >>…

digital tips social media

Showcase your hotel on Social Media

Published on December 5, 2017

3 billion people use social media today. From engaging with new customers to improving your SEO, social media are amazing… + Read More

3 billion people use social media today. From engaging with new customers to improving your SEO, social media are amazing tools to market your hotel and increase its visibility along the traveler’s research and booking journey. Moreover, mobile trends make social media even more powerful and is changing the way consumers…

feedback explorers

Recasting a hotel website: the Explorers case

Published on December 5, 2017

Recasting a site is an important decision: what criteria to consider before getting into it? What return on investment to… + Read More

Recasting a site is an important decision: what criteria to consider before getting into it? What return on investment to expect? Feedback from Frédérique Houpert, Head of Digital for the Algonquin Group, and Patrice Liebermann, Sales and Marketing Director of the Explorers Hotel, followed by the exclusive advice of Adnane Kassamaly,…

close to you NE

2017 Villegiature Awards

Published on December 5, 2017

Founded in 2003, the Villegiature Awards rewards every year the World's best hotels, distinguished by a jury of journalists. Hotels… + Read More

Founded in 2003, the Villegiature Awards rewards every year the World's best hotels, distinguished by a jury of journalists. Hotels compete in various categories: Best Hotel, Best Resort, Best Group or Best Service, etc... FASTBOOKING has been a partner in this event over the past 3 years and was very honoured…

Tsuba Hotel

Tsuba Hotel: the story of a successful opening

Published on October 24, 2017

An elegant 4-star Parisian hotel with 82 rooms, the Tsuba Hotel opened its doors a few months ago in Paris'… + Read More

An elegant 4-star Parisian hotel with 82 rooms, the Tsuba Hotel opened its doors a few months ago in Paris' 17th arrondissement, a few steps from the Arc de Triomphe and the Champs-Élysées. Behind its beautiful 1920s façade, spacious interiors are inspired by the precision and pure elegance of Tsuba (鍔),…

digital tips NL 5

8 tips to improve your competitiveness and attractiveness

Published on October 1, 2017

Today, a hotel’s pricing strategy is defined according to 3 main criteria: Segmentation: who are the customers you are targeting and… + Read More

Today, a hotel’s pricing strategy is defined according to 3 main criteria: Segmentation: who are the customers you are targeting and what they can afford or are willing to pay Demand: the volume of travelers looking to stay in a hotel at a given price in a given time period, and for…

nl-0917-close-to-you

Carole presents the Web Studio

Published on September 28, 2017

We met Carole between two customer appointments. 590 hoteliers have chosen FASTBOOKING Web Studio to develop their sites this year,… + Read More

We met Carole between two customer appointments. 590 hoteliers have chosen FASTBOOKING Web Studio to develop their sites this year, so one meeting follows another! With her team of experts, project managers, developers and graphic designers, Carole has enabled the launch of nearly 400 sites for individual hotels and groups since…