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Philippe Lamarche

CEO of FASTBOOKING

Coming from the travel industry, Philippe Lamarche founded FASTBOOKING’s once competitor : Availpro in 2001. At this time, Philippe envisioned a system which centralizes hotel room inventory to facilitate online distribution, both directly on the hotel website and indirectly on third parties distribution sites.

In 15 years, Philippe has successfully grown his business making his company one of the leading player on the French Market . In October 2017, Philippe is nominated Head of FASTBOOKING , in parallel to his charge at Availpro. At the Head of both companie Philippe is aiming at creating a strong synergy, reinforcing their European leadership position and stronghold in Asia Pacific and creating a very strong- and unique on the market – value proposition for Independent and Hotel groups.

Jean-Louis Boss

Chief Marketing & Digital Services Officer

From the beginning, alongside the founders, Jean-Louis Boss has been a key player in FASTBOOKING’s development, especially its digital business.

A marketing specialist, Jean-Louis began his career in the marketing department of Reader’s Digest. He then took charge of overseeing statistical analyses at the Yves Rocher Group, where he rose rapidly up the ranks and became the Director of International Development.

His experience with internationally renowned brands enables Jean-Louis to bring to FASTBOOKING real client expertise in terms of positioning and online sales development.

Jean-Louis is a graduate of Rouen Business School (École Supérieure de Commerce de Rouen).

Francis-Louis Passerini

MD Southern Europe, Middle East & Africa

After holding positions as Marketing Director for Hotel Plaza and Director of Sales and Marketing for Laguna Palace Hotel, both synonymous with the best in Venetian hotels, Francis-Louis Passerini started his own Internet service company in 2002. In this role, he quickly partnered with FASTBOOKING by becoming the company’s sales representative in Italy before advancing to the role of Director of FASTBOOKING’s Italian subsidiary in 2005.

In May 2014, Francis began directing the region of Southern Europe, Middle East and Africa. He is based in Venice.

Francis is a graduate of the University of Bologne.

Pierre-Charles Grob

MD Asia

In 2001, Pierre-Charles Grob started his career with Accor in New York, where he contributed to the creation of the marketing department in North America for the Sofitel and Novotel brands. While still in New York, he joined the Monaco Tourist Office to promote this destination and its luxury hotels.
Returning to Europe, Pierre-Charles was first at the Monte-Carlo SBM group in various roles – sales, marketing and e-distribution – and then joined FASTBOOKING in 2010. He began by leading revenue optimisation for the company, and then rose rapidly to manage operations in Europe.

Since 2014 Pierre-Charles has been FASTBOOKING’s Director for Asia. He is based in Singapore.

Pierre-Charles is a graduate of ESSCA (École Supérieure des Sciences Commerciales d’Angers).

Stephen Jacquier

CHIEF FINANCIAL OFFICER

Stephen Jacquier has 16 years of experience with the AccorHotels group, where he has occupied different finance positions. His profile is largely oriented towards the international sphere, notably Brazil and other South American countries. He served as Accor’s CFO of South America from 2005 to 2009, and then became Executive Director of Internal Audit.

Stephen was named CFO of FASTBOOKING in May 2015.

Stephen is a graduate of ESCEM (School of Business and Management) in Tours, France.

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ENHANCE THE BOOKING SEQUENCE INFRASTRUCTURE RETAIN YOUR GUESTS

Published on April 11, 2018

FASTBOOKING and Serenata join forces to enhance Hotel’s Direct Booking with seamless connectivity and the best-in-class solutions. FASTBOOKING and Serenata… + Read More

FASTBOOKING and Serenata join forces to enhance Hotel’s Direct Booking with seamless connectivity and the best-in-class solutions. FASTBOOKING and Serenata join forces to enhance hotel’s direct booking with seamless connectivity all in one-stop. This collaboration will provide the hospitality industry with the best-in-class e-commerce and CRM solutions to drive qualified…

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FASTBOOKING and Availpro release a “shopping guide” for ITB Berlin 2018

Published on March 5, 2018

FASTBOOKING and Availpro partnered up to deliver a first-rate guide for hoteliers shopping for new hotel marketing providers… + Read More

FASTBOOKING and Availpro partnered up to deliver a first-rate guide for hoteliers shopping for new hotel marketing providers at ITB Berlin 2018. “We’ve put together a list of the top criteria to look for when selecting the ideal hotel marketing providers in the ten most important hotel…

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FASTBOOKING selects Cendyn to provide seamless connectivity and best of breed solution

Published on March 5, 2018

RE-EVALUATE AND BUILD A SUCCESSFUL BOOKING SEQUENCE INFRASTRUCTURE RETAIN YOUR GUESTS! FASTBOOKING has selected Cendyn, the leading CRM and sales platform, … + Read More

RE-EVALUATE AND BUILD A SUCCESSFUL BOOKING SEQUENCE INFRASTRUCTURE RETAIN YOUR GUESTS! FASTBOOKING has selected Cendyn, the leading CRM and sales platform,  to provide the hospitality industry with the best-of-breed CRM solution through their connectivity platform. This collaboration will provide seamless connections between CRM and FASTBOOKING’s multiple e-commerce solutions which in turn,…

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Play your cards right in finding the right providers for your marketing strategy

Published on March 2, 2018

The technology landscape for hotel marketing is growing every year. More services, more tools, and more providers make… + Read More

The technology landscape for hotel marketing is growing every year. More services, more tools, and more providers make it an even more daunting task to find the right providers for you. Quality of the technology, speed of innovation and focus are crucial factors in deciding on a provider,…

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Case Study: Beachcomber French Riviera

Published on January 30, 2018

The Beachcomber French Riviera hotel started working with TrustYou in September 2016, based on the partnership between TrustYou and FASTBOOKING. FASTBOOKING… + Read More

The Beachcomber French Riviera hotel started working with TrustYou in September 2016, based on the partnership between TrustYou and FASTBOOKING. FASTBOOKING seamlessly connects with the TrustYou platform, to help hoteliers influence all the stages of the guest journey and boost their online reputation. Through FASTBOOKING, hoteliers are given free access to…

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The real talk on hotel website conversion rates

Published on January 16, 2018

The average hotel website conversion rate is 2.2 %, with the top 20 % of hotels having an average conversion… + Read More

The average hotel website conversion rate is 2.2 %, with the top 20 % of hotels having an average conversion rate of 5.6 % and the bottom 20 % having a conversion rate of 0.3 %. These are sweeping averages which might be practical when benchmarking one’s hotel but are…

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Showcase your hotel on Social Media

Published on December 5, 2017

3 billion people use social media today. From engaging with new customers to improving your SEO, social media are amazing… + Read More

3 billion people use social media today. From engaging with new customers to improving your SEO, social media are amazing tools to market your hotel and increase its visibility along the traveler’s research and booking journey. Moreover, mobile trends make social media even more powerful and is changing the way consumers…