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  You are here > FastBooking.com > Switzerland > Geneva Region > Geneva > Hotel Royal
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Hotel Royal  |
41, rue de Lausanne
1201 Geneve, Switzerland
Number of rooms : 202
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Date : 9 May 2008
Name : Sébastien MURGIA
Country : France
Average Mark : 10/10
Comment : Trés bel hotel de standing ou le personnel est trés compétent et toujours dévoué. Les chambres sont trés spacieuses et trés bien équipées. Le petit déjeuner est trés copieux et le restaurant de l'hotel ne maqnue pas d'attrait non plus. Pour les clients qui sont en voiture, un parking avec voiturier est à disposition.Bref, rien à redire que des choses positives. Un trés bon séjour et une nuit magique!!!
Date : 21 January 2008
Name : Adam Hodgson
Country : United Kingdom
Average Mark : 5/10
Comment : It would have helped to be notified that the hotel was being renovated at the time of our stay, As the sound of drilling and hammering at 8am every morning and the smell of paint ruined what was supposed to be a relaxing break.
The hotel staff were not helpful and shrugged their shoulders in a typical french 'There's nothing I can do manor'
Check building work has finished before booking!
Date : 13 January 2008
Name : Valerie Tang
Country : Singapore
Average Mark : 6/10
Comment : We booked 2 rooms & requested for rooms to be together and on higher quiet floor as we are aware of noise from the trains. Despite the confirmation from hotel, we were given rooms on low floor where each time a train went by, we experienced a minor earthquake feeling. When assigned rooms upon checkin & found that we were given rooms on low floor, I requested for a change but was told rooms are not noisy. When we found out that was not true, the hotel could not find us any rooms on higher floor. Very disappointed with service from a 4-star hotel although they tried to compensate for their mistake by giving us free tea & cakes in the lounge.
Date : 5 January 2008
Name : Anonymous
Country : Spain
Average Mark : 6/10
Comment : SUPONGO QUE POR ERROR, ME COBRARON LAS DOS NOCHES DE HOTEL EL MISMO DIA QUE LLEGUÉ, ADEMÁS TUVE UN PROBLEMA EL DIA DE LA SALIDA CON EL TEMA DEL PAGO DEL HOTEL. GRÁCIAS A MI BANCO Y LOS AVISOS POR MENSAJE SUPE QUE YA LO HABIA PAGADO. ADEMÁS TUVE QUE LLAMAR AL BANCO PARA QUE ME LO VERIFICARAN PARA MI TRANNQUILIDAD. A LA SALIDA SÓLO PAGUE EL DESAYUNO Y TASAS CÓMO ERA EVIDENTE. ESTOI DESCONTENTA CON EL TRATO RECIBIDO.
Date : 22 December 2007
Name : Richard Annett
Country : United Kingdom
Average Mark : 10/10
Comment : Only one minor complaint was the shower had no shower curtain and the bathroom ended up flooded after taking a shower.
Date : 30 November 2007
Name : Anonymous
Country : Morocco
Average Mark : 9/10
Comment : Ayant été surclassé : très bien
Salle de bain petite et assez ancienne
Date : 29 November 2007
Name : Anonymous
Country : United Kingdom
Average Mark : 9/10
Comment : The noise of ther trains / trams was a bit of a shock!
Date : 15 November 2007
Name : Anonymous
Country : France
Average Mark : 9/10
Comment : Very good hotel with profesionnal staff.Rooms have a nice decoration et generally the hotel is very well keep.It is very close the rail station which can be an advantage.
Date : 25 October 2007
Name : Anonymous
Country : Ireland
Average Mark : 8/10
Comment : Window sound proofing was poor. You could hear the trams once they started in the morning
Date : 3 September 2007
Name : ALEKSANDR BRESHIN
Country : Russian Federation
Average Mark : 10/10
Comment : Not good Wi-Fi in room, like modem
Date : 31 August 2007
Name : marie moles
Country : France
Average Mark : 9/10
Comment : Si l'hotel est excellent, le restaurant de l'hotel "Rive Droite" est nul. Autant le service que la cuisine. C'est le gros point de déception.
Date : 25 August 2007
Name : Barbara Pearson
Country : Hong Kong
Average Mark : 8/10
Comment : We stayed for three nights from August 17th to 20th, 2007. We have two minor complaints. Our first complaint is the poor handling or follow-up action on problems of the hotel staff. The safe in our room was locked when we arrived, probably by the previous guest. We twice informed the hotel receptionists about the problem as well as our concern that the previous guest might have forgotten to clear the contents in the safe before leaving. Both times the receptionists said that they will get someone to check on the matter but failed to do so, hence we were not able the use the safe during our entire stay. Our second complaint is cleanliness. While our room may be cleaned everyday by housekeeping staff, the bath-tub in our room, however, was not cleaned at all on the second day of our stay at the hotel, even with obvious visible stains.
Date : 25 August 2007
Name : Anonymous
Country : France
Average Mark : 9/10
Comment : Our good appreciation comes for a part from the fact we were upgraded from a twin room to an executive suite.
Date : 29 June 2007
Name : Carlos Palao Tirado
Country : Spain
Average Mark : 10/10
Comment : Extremely kind and warm from check-in to check-out.
Nice hotel conveniently located.
I would recommend it with no hesitation.
Date : 29 June 2007
Name : Anonymous
Country : Switzerland
Average Mark : 10/10
Comment : vu que la double que j'avais réservé ne correspondait pas, on m a offert une suite pour le même prix !!!! et en plus offert le parking . LA CLASSE
Date : 21 May 2007
Name : Carol-Ann Tetrault
Country : Canada
Average Mark : 10/10
Comment : Exceptional service level. All staff from front desk to room maids & restaurant servers were professional, charming and totally focused on guest satisfaction. Reception was outstanding in receiving us early in the morning and not making us feel like a bother - excellent initiatives all around!
Date : 18 April 2007
Name : Anonymous
Country : United Kingdom
Average Mark : 8/10
Comment : Very friendly and helpful staff. Our specail thanks to Ahmad, who was our designated person from the desk for his helpfulness and promptness. Enjoyed our stay. Would recommend the place. However, Only problem was being charged for children's TV game (which you get on any TV in the UK) without even being aware of it and even with a few minutes use (under communication cahrge. Future visitors be aware!).
Date : 22 March 2007
Name : JEAN PIERRE WEITZ
Country : France
Average Mark : 9/10
Comment : chambre spacieuse, buffet petit déjeuner complet avec beaucoup de choix
Date : 16 March 2007
Name : AMANDA GANDY
Country : United Kingdom
Average Mark : 8/10
Comment : only one cup for coffee, and one pillow on bed when we arrived, even though it was a double room. We found a pillow in the wardrobe.There were only 2 sachets of coffee and milk, not enough to have a drink when we arrived and in the morning and only one sachet of tea. The room was very hot when we arrived, didnt seem to be able to work the fan. Car park facility was good, and car park attendance very helpful and cheerful. He looked after us well. Nice reception and seeting area.
Date : 16 March 2007
Name : MARIE-PIERRE GAUDARD
Country : France
Average Mark : 9/10
Comment : Les salles de bain manquent d'étagère, aucun endroit pour poser sa trousse de toilette... beaucoup d'eau gâchée en attendant l'arrivée de l'eau chaude qui tarde à venir dans la douche, à moins que l'on aime les douches froides !
Date : 18 January 2007
Name : Johann LEIB
Country : France
Average Mark : 10/10
Comment : très satisfait ! merci pour tout !
Date : 16 December 2006
Name : Howard Booker
Country : United Kingdom
Average Mark : 8/10
Comment : The rom was of a very good standard although it was possible to hear people in the adjoining rooms using the shower or hanging clothes in the wardrobes. Some noise from the nearby railway station. Public rooms were also of a high standard. All areas tastefully furnished.
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Date : 15 May 2008
Name : Anonymous
Country : France
Average Mark : 10/10
Date : 14 April 2008
Name : Anonymous
Country : France
Average Mark : 7/10
Date : 30 March 2008
Name : Michelle Williams
Country : United Kingdom
Average Mark : 7/10
Date : 28 March 2008
Name : AMINA ESSABIR
Country : France
Average Mark : 8/10
Date : 8 February 2008
Name : karen pegg
Country : United Kingdom
Average Mark : 8/10
Date : 13 January 2008
Name : Anonymous
Country : France
Average Mark : 9/10
Date : 13 December 2007
Name : Anonymous
Country : United Kingdom
Average Mark : 8/10
Date : 15 November 2007
Name : Anonymous
Country : France
Average Mark : 10/10
Date : 5 November 2007
Name : Anonymous
Country : France
Average Mark : 9/10
Date : 2 November 2007
Name : Anonymous
Country : France
Average Mark : 10/10
Date : 28 September 2007
Name : Anonymous
Country : France
Average Mark : 10/10
Date : 22 August 2007
Name : Irene Dyer
Country : United States
Average Mark : 9/10
Date : 22 August 2007
Name : Osama Salman
Country : United Arab Emirates
Average Mark : 10/10
Date : 10 August 2007
Name : MICHAEL GIMZA
Country : France
Average Mark : 9/10
Date : 5 August 2007
Name : Anonymous
Country : France
Average Mark : 9/10
Date : 5 August 2007
Name : Anonymous
Country : France
Average Mark : 8/10
Date : 24 July 2007
Name : stephen sinner
Country : United States
Average Mark : 10/10
Date : 8 July 2007
Name : JACQUES POUGET
Country : France
Average Mark : 8/10
Date : 29 June 2007
Name : Anonymous
Country : United Kingdom
Average Mark : 8/10
Date : 29 June 2007
Name : SAMIR BEN ABDALLAH
Country : France
Average Mark : 7/10
Date : 22 June 2007
Name : Anonymous
Country : France
Average Mark : 9/10
Date : 20 March 2007
Name : Anonymous
Country : France
Average Mark : 8/10
Date : 15 February 2007
Name : Anonymous
Country : France
Average Mark : 8/10
Date : 19 January 2007
Name : Anonymous
Country : Ireland
Average Mark : 9/10
Date : 18 January 2007
Name : Anonymous
Country : Switzerland
Average Mark : 8/10
Date : 7 January 2007
Name : Anonymous
Country : France
Average Mark : 10/10
Date : 7 December 2006
Name : henri muhlbach
Country : France
Average Mark : 8/10
Date : 6 December 2006
Name : Anonymous
Country : France
Average Mark : 8/10
Date : 3 December 2006
Name : Anonymous
Country : Belgium
Average Mark : 10/10
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FastBooking.com lists in the section ' Customer Reviews ' opinions and comments on this establishment by customers who reserved via FastBooking.com and have stayed in the hotel.
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