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Melia Cayo Santa Maria 
Jardines del Rey, Cayo Santa Maria
52610 Caibarien, Cuba
Number of rooms : 360

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Hotel description
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Customer reviews

Average Mark
8.1/10

Recommendation Rate
50 %

Number of Reviews
4

Mark awarded
 • Geographical location
9.0/10
 • Quality of reception
6.5/10
 • cleanliness of the hotel
8.5/10
 • Size of rooms
9.5/10
 • Room sound insulation
9.5/10
 • Breakfast
7.0/10
 • Services available
7.5/10
 • General quality
8.0/10
 • Value for money
7.5/10
 
Reviews with comments
  Date : 20 January 2009
Name : Anonymous
Country : Italy
Average Mark : 8/10
Comment : Reception service very bad. Called to book by phone, they said that it was full. After 30 minutes I booked online without problems. Very bad internet service. Only one PC was available for hundreds of guests, with very slow connection.

Date : 16 November 2007
Name : Anonymous
Country : France
Average Mark : 8/10
Comment : Nous avons été déçus à notre arrivée car notre chambre n'avait pas de vue sur mer , alors que cela était prévu sur notre réservation internet . Apres plus d'une heure de discussion à la reception et apres nous avoir fait attendre un grand moment , on nous a proposé une compensation (langouste au diner ) .La chambre que l'on nous a donnée était malgré tout agréable . Une petite réduction de prix nous a été accordée , mais on en a été quitte pour une bonne contrariété à l'arrivée .Le séjour s'est bien déroulé ensuite . Les restaurants sont de tres bonne qualité .

 
  Reviews without comments
  Date : 17 December 2008
Name : Edith McPhedran
Country : Canada
Average Mark : 10/10

Date : 5 May 2008
Name : Anonymous
Country : Italy
Average Mark : 8/10

 
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