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You are here    > FastBooking.com > Italy > Tuscany > Florence > Hotel Santa Maria Novella
Hotel Santa Maria Novella 
Piazza Santa Maria Novella, 1
50123 Firenze, Italy
Number of rooms : 45

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Customer reviews

Average Mark
8.9/10

Recommendation Rate
91 %

Number of Reviews
43

Mark awarded
 • Geographical location
9.2/10
 • Quality of reception
9.0/10
 • cleanliness of the hotel
9.5/10
 • Size of rooms
8.9/10
 • Room sound insulation
8.9/10
 • Breakfast
8.6/10
 • Services available
8.5/10
 • General quality
9.2/10
 • Value for money
8.2/10
 
Reviews with comments
  Date : 10 July 2008
Name : Roseanne Cantor
Country : United States
Average Mark : 10/10
Comment : the restaurant suggestions were excellant!

Date : 7 July 2008
Name : Barbara Fuller
Country : United States
Average Mark : 10/10
Comment : Missed having a minibar or simple fridge to store bottled water or wine. Would also appreciate an iron and ironing board - these are standard accessories in the states for good reason. Otherwise - this was our nicest accomodation throughout our 2.5 week, 7 hotels trip. Would stay there again definitely.

Date : 27 June 2008
Name : Anonymous
Country : Canada
Average Mark : 9/10
Comment : Perfect location. In the middle of all activities. Verry good hotel to recommend.

Date : 26 May 2008
Name : Anonymous
Country : Switzerland
Average Mark : 9/10
Comment : Clean and modern room. Size of room was well above average for a European hotel room. Staff was generally friendly and helpful. Location was good - close to train station and other sites.

Date : 31 March 2008
Name : Anonymous
Country : Switzerland
Average Mark : 10/10
Comment : Nous avons été enchantés de ce séjour, à tous égards, et tenons à souligner l'exceptionnelle amabilité et efficacité du personnel.

Date : 24 January 2008
Name : Elena Bolet Garcia
Country : Spain
Average Mark : 8/10
Comment : Nos dieron una habitacion donde justo en nuestra ventana hacian obras. 2 dias llamamos a recepción para que parasen de taladrar, ya que era imposible estar en la habitacion

Date : 2 January 2008
Name : Andrew Savant
Country : United States
Average Mark : 9/10
Comment : The hotel was beautiful. The staff was excellent. The only problem was the noise from the street below. It was difficult to sleep.

Date : 13 November 2007
Name : Russell Roden
Country : United States
Average Mark : 10/10
Comment : Wonderful hotel with beautiful rooms. Staff was friendly and helpful. Could not have had a better stay in Florence.

Date : 2 September 2007
Name : Nancy Young
Country : United States
Average Mark : 10/10
Comment : The hotel is lovely and although within walking distance of all sites was completely quiet. The staff was most gracious and very helpful in arranging tours for us and recommending restaurants and shopping. We were very pleased

Date : 7 July 2007
Name : Douglas Inglis
Country : United Kingdom
Average Mark : 10/10
Comment : The hotel could not have done more to make our short stay in Florence more memorable. The staff were helpful and above all exceptionally courteous. Thank you and i look forward to using your web site again. Regards

Date : 16 March 2007
Name : karen hall
Country : United Kingdom
Average Mark : 8/10
Comment : Staff very friendly and helpful

Date : 5 January 2007
Name : PATRICK TRINGALI
Country : France
Average Mark : 9/10
Comment : Le service chambre peut mieux faire

Date : 4 January 2007
Name : Anonymous
Country : France
Average Mark : 10/10
Comment : Séjour délicieux et raffiné dans cet hotel élégant. Beaucoup apprécié l'amabilité non feinte du personnel.

Date : 25 February 2006
Name : David Marlow
Country : United Kingdom
Average Mark : 9/10
Comment : The hotel was the cleanist, most nicely decorated/furnished hotel i have ever stayed in. As a travelling businessman i stay in a lot of hotels. Your website is excellent. I used it for my rome trip in august and would not look anywhere else in future...thankyou!

Date : 19 October 2005
Name : Anonymous
Country : United States
Average Mark : 9/10
Comment : Great place - lots of character. They gave a restaurant recommendation (for Cafe Pitti) which was the best meal I think I've had in my entire life. They were always accommodating and very nice. There was construction in the adjacent building which was loud in the mornings, but normally I suspect that sound would not be a big problem. (It wasn't actually a problem as we were usually out early in the morning, and we didn't even think to mention it to the management.)

Date : 29 August 2005
Name : Anonymous
Country :
Average Mark : 7/10
Comment : We were satisfied with the room which was restful and very quietly. It was comfortable to be able to connect to the internet smoothly. However we are disappointed that the laundry service charge was too expensive.

Date : 10 August 2005
Name : Ellen Goldman
Country :
Average Mark : 10/10
Comment : It was the nicest, most beautiful hotel I have ever stayed at. The staff was exceptional. The amenities were excellent. I would stay there again when retunring to Florence.

Date : 15 July 2005
Name : Anonymous
Country :
Average Mark : 9/10
Comment : Beautifull hotel- receptionist very friendly and welcoming - breakfast staff ugently needs service training : very noisy, careless, service like in a canteen

 
  Reviews without comments
  Date : 24 August 2008
Name : Anonymous
Country : United Kingdom
Average Mark : 10/10

Date : 20 July 2008
Name : Anonymous
Country : United States
Average Mark : 10/10

Date : 19 July 2008
Name : Anonymous
Country : Spain
Average Mark : 10/10

Date : 3 June 2008
Name : Roche Christopher
Country : United Kingdom
Average Mark : 8/10

Date : 25 May 2008
Name : derek brown
Country : United Kingdom
Average Mark : 7/10

Date : 19 May 2008
Name : Anonymous
Country : Spain
Average Mark : 9/10

Date : 11 May 2008
Name : Anonymous
Country : United States
Average Mark : 7/10

Date : 8 May 2008
Name : Anonymous
Country : United Kingdom
Average Mark : 8/10

Date : 17 March 2008
Name : Anonymous
Country : Belgium
Average Mark : 9/10

Date : 16 March 2008
Name : Anonymous
Country : Saudi Arabia
Average Mark : 9/10

Date : 3 March 2008
Name : Anonymous
Country : France
Average Mark : 9/10

Date : 10 January 2008
Name : Brad Foster
Country : United States
Average Mark : 9/10

Date : 10 October 2007
Name : Anonymous
Country : Canada
Average Mark : 9/10

Date : 10 September 2007
Name : Anonymous
Country : France
Average Mark : 8/10

Date : 2 July 2007
Name : Anonymous
Country : United States
Average Mark : 10/10

Date : 22 June 2007
Name : philip huyghe
Country : Belgium
Average Mark : 9/10

Date : 14 June 2007
Name : Anonymous
Country : United Kingdom
Average Mark : 9/10

Date : 20 April 2007
Name : LENA DEFRAINE
Country : Belgium
Average Mark : 8/10

Date : 7 April 2007
Name : Didier Pouey
Country : France
Average Mark : 9/10

Date : 10 October 2006
Name : PIERRE ILACQUA
Country : France
Average Mark : 10/10

Date : 6 October 2006
Name : Anonymous
Country : France
Average Mark : 9/10

Date : 5 August 2006
Name : Neil Millar
Country : United Kingdom
Average Mark : 9/10

Date : 24 April 2006
Name : Anonymous
Country : France
Average Mark : 6/10

Date : 23 February 2006
Name : Anonymous
Country : United Kingdom
Average Mark : 7/10

Date : 31 December 2005
Name : Anonymous
Country : France
Average Mark : 9/10

 
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