All reviews on Imperial International Hotel Kota Kinabalu

Date: 21 October 2011
Name: Khee Yap
Country:
Rate: 8,0/10
Comment: Towels may be due for replacement and standard daily placement in room can be improved, general condition of rooms need more maintenance otherewise service are good and friendly and helpful, good place to stay

Date: 16 June 2011
Name: - -
Country:
Rate: 6,0/10
Comment: the staff (DIANA) is not honest, coz she keep the deposit by herself and doesn't give it back to me at early morning when i check out (5:30am). At that time we still stay in the lobby about 10 minutes but she have no action to give me back the deposit. I only found it out at the airport by myself. Finally i send the email to the hotel and they reply "yes. we keep it" unreasonable and i need to get back to the hotel to take it. I won't stay there again.

Date: 04 February 2011
Name: Michael Castle
Country:
Rate: 6,3/10
Comment: good location- great shower with a lot of hot water and pressure and better than mine at home. Very noisy. Whole 8th floor smells like tobcco smoke as did the room and I am a non-smoker.

Date: 10 January 2011
Name: - -
Country:
Rate: 7,1/10
Comment: Proper Clearing of the Room before New guests arrive

Date: 30 November 2010
Name: CHING YI TAN
Country:
Rate: 5,6/10
Comment: I'm staying in room 1045 and the room need basically need to do some maintenance such as: 1. The lock for the toilet is missing. 2. A bulb in the toilet is not functioning. 3. No floor mat provided. (it will make the floor wet after shower 4. No Daily Newspaper as stated in the Room Features. 5. Water hole (drain) in the walk-in shower was spoiled. 6. The divider between walk-in shower area and toilet area is very sharp (it will be very dangerous is people accidently fall down). 7. The towel holder in the toilet is broken. 4.

Date: 17 Septmber 2010
Name: Jordi Bosch
Country: Spain
Rate: 7,1/10
Comment: Nuestra habitación estaba remodelada pero los acabados eran pésimos. En la bañera, toda la silicona de las juntas estaba negra del contacto con el agua!!! Esto hacía muy feo.

Date: 15 August 2010
Name: TAY SIEW LAM
Country: Singapore
Rate: 4,9/10
Comment: We have to make several calls (4 X) before the housekeeping provides us the toothbrush and iron. The breakfast can be improved further with more variety especially for the porridge.

Date: 24 July 2010
Name: - -
Country: Malaysia
Rate: 4,4/10
Comment: The towels were not replaced and when I called the housekeeping for towels, they sent only one.. and it took such a long time. I request for a hair dryer and they sent me a spoilt one. then i called them up to change for another one, i waited for a long long time. I got very frustrated as I'm in a rush to go out. Moreover, when the housekeeping came in to make up the room, the toilet was not clean at all. I would definitely not want to stay there again.

Date: 07 June 2010
Name: Masanori Iwasaki
Country: Japan
Rate: 6,4/10
Comment: Two o'clock in the morning there was a electricity blackout and the generator, which is located on top of our cieling, started to roar. I thought that there was a plane crash on the roof. Complete darkness and no flash light. In the corridor there was emergency light but nobody in sight. Managed to call the front with the light from my cellphone. Had to shiver with fear in darkness for 40min. Should consider sound insulation. At least should not let the room directly under the generator.

Date: 08 April 2010
Name: Belinda Thompson
Country: Australia
Rate: 8,2/10
Comment: Enjoyed my stay, great location and the room was good. Carpets were very dirty on 8th floor.

Date: 02 April 2010
Name: - -
Country: Brunei Darussalam
Rate: 7,6/10
Comment: Towels were not available when we arrived the room and had to remind them twice. Suggest that the housekeeping staff check these before new occupants enter. The safe could not be open till we inform reception. Overall everything is good. Hotel staff should ensure that the cab that they have waiting at the taxi bay knows the city well and not trying to earn a fast buck and say they know where the place is and turned out to be otherwise.

Date: 23 August 2009
Name: - -
Country: Singapore
Rate: 8,0/10
Comment: I enjoyed staying here but service can be improved. No towels given when checked in. Requested from housekeeping but delayed due to laundry not ready. Overall still satisfactory.

Date: 11 August 2009
Name: Woon Heng Yip
Country: Singapore
Rate: 6,9/10
Comment: Very limited selection at breakfast. Only 1 type of cereal (honey stars) and left exposed in 2 big bowls. Should provide cereal in small boxes to ensure freshness.

Date: 01 April 2009
Name: HARIS SURONO WARDI ATMODJO
Country: Indonesia
Rate: 8,4/10
Comment: I'd like to come back to this hotel next time.

Date: 03 March 2009
Name: - -
Country: Hong Kong
Rate: 7,8/10
Comment: It's my 2nd time to stay in Imperial International Hotel. The room is big and clean.

Date: 10 June 2011
Name: MOHD RASHID HASSAN
Country:
Rate: 8,0/10

Date: 02 October 2010
Name: - -
Country: Singapore
Rate: 7,6/10

Date: 09 Septmber 2010
Name: - -
Country: Hong Kong
Rate: 6,9/10

Date: 23 August 2010
Name: Kim Seng Lim
Country: Singapore
Rate: 7,1/10

Date: 11 August 2010
Name: - -
Country: Hong Kong
Rate: 7,3/10

Date: 02 June 2010
Name: - -
Country: Malaysia
Rate: 7,3/10

Date: 25 March 2010
Name: David Parry
Country: United Kingdom
Rate: 7,1/10

Date: 03 March 2010
Name: - -
Country: Malaysia
Rate: 6,9/10

Date: 25 December 2009
Name: Williams Anslem
Country: United States
Rate: 9,8/10

Date: 02 July 2009
Name: - -
Country: Brunei Darussalam
Rate: 6,9/10

Date: 01 July 2009
Name: - -
Country: Australia
Rate: 8,4/10

Date: 10 June 2009
Name: - -
Country: Russian Federation
Rate: 7,6/10

Date: 13 May 2009
Name: - -
Country: Malaysia
Rate: 7,3/10

Date: 24 April 2009
Name: Low Kiat Seah David
Country: Singapore
Rate: 6,9/10

Date: 05 April 2009
Name: - -
Country: Singapore
Rate: 8,9/10

Date: 02 April 2009
Name: Richard Cheng Hai Tan
Country: Singapore
Rate: 4,9/10

Date: 24 March 2009
Name: - -
Country: Singapore
Rate: 7,1/10

Date: 11 March 2009
Name: - -
Country: Hong Kong
Rate: 6,9/10

Date: 10 March 2009
Name: - -
Country: Hong Kong
Rate: 5,8/10

Date: 01 March 2009
Name: - -
Country: Hong Kong
Rate: 7,8/10

Date: 10 January 2009
Name: Yong Chee Peng
Country: Malaysia
Rate: 8,2/10