Date: 05 October 2011
Name: M.A. Fernández Martínez
Country:
Rate: 5,1/10
Comment: El ascensor está permanentemente sin servicio, aunque hay un cartel que indica que es eventualmente. Los colchones y somieres son insoportables. Se oyen los muelles de la cama de la habitación de al lado. Las sábanas y las toallas limpias, pero los edredones estaban de pena.
Date: 01 July 2011
Name: - -
Country: Italy
Rate: 6,2/10
Comment: Hotel ottimamente collegato con stazioni metropolitane,essenziale per chi vuole visitare la città.Colazione abbondante.Consiglio.
Date: 31 May 2011
Name: - -
Country:
Rate: 4,9/10
Comment: Prince William far from adequate; worst hotel I've encountered. Sheets/towels clean, bedside rug dirty, curtains filthy. Shower water tap worked well, pressure OK; sink taps worked poorly, pressure was low. Bathroom light/electrical outlet out of order. Paint chipped/scuffed/filthy. Window dirty. Poorly ventilated. Advertised lift was out of service. Overseas calls impossible; staff didn't know why but it's typical. Availability of telephone service is critical information people need before they book. London great, but hotel experience was most disappointing after years of traveling to many countries in Europe. Management of the hotel can do better, and enhance the customer's experience and also the working experience of the desk clerks and other employees who have to respond to the unhappiness and dissatisfaction of the guests. Must be a tough job.
Date: 18 May 2011
Name: - -
Country: France
Rate: 6,9/10
Comment: La seule chose que je repproche à cet hotel sont les lits, je n'ai jamais vue de matelat si inconfortable
Date: 12 May 2011
Name: - -
Country: France
Rate: 4,9/10
Comment: Tellement l'hotel est bon que l'ascenceur est tombé en panne
Date: 27 April 2011
Name: Ilan Zürcher
Country:
Rate: 4,7/10
Comment: Un acceuil très désagréable, nous avons tout d'abords été logé au sous-sol (cave) à côté des WC du personnel. Il a fallu se plaindre pour obtenir une chambre un peu plus confortable, au 5ème étage ou il étais impossible de fermer la fenêtre à cause de la chaleur, et avec une porte simplement obstruée par une table et médiocrment clouée donnant sur la chambre voisine, autant dire que l'on pouait suivre les conversations et qu on a bien cru qu ils entreraient dans la chambre, lorsque ils ont essayé de l'ouvrir!! dommage..
Date: 22 March 2011
Name: - -
Country: France
Rate: 7,6/10
Comment: Le petit dejeuner , a part deux types de cereales , et deux types de pain de mie , pas trop de choi
Date: 13 March 2011
Name: - -
Country: France
Rate: 8,9/10
Comment: L'hotel est très bien situé. La chambre est bien tenue. Néanmoins, il serait bon de diversifier chez le personnel en mettant des receptionnistes qui parlent plusieurs langues ce qui se fait largement dans les autres pays. L'accueil était sympathique pour autant.
Date: 07 March 2011
Name: - -
Country: France
Rate: 5,6/10
Comment: Chambre prête à 15h alors qu'il était affiché 13h sur le site, accueil froid, peu serviable. Isolation sonore catastrophique, portes entre les chambres. Lit très inconfortable.
Date: 16 December 2010
Name: Pierre Christophe Berthod
Country: France
Rate: 6,7/10
Comment: Manque de soin dans la chambre télè qui ne fonctionnait pas
Date: 14 December 2010
Name: Juan Guerrero
Country:
Rate: 5,3/10
Comment: Check in was rather slow and you have to hand your key in every time you leave. This can be an inconvenience. Found a bed bug crawling around in the shower, although I didn't have any problems during the stay or see any other signs. Sound insulation was very poor, you could here everything from the guests next door. This was presumably due to an access door directly between bedrooms. The key hole was big enough for any nosey parkers to potentially look through into the next room, so privacy could be deemed as poor. On the first night, I was alarmed to see dirty water rising up through the shower tray! Presumably someone was having a shower in another room and there was a plumbing defect. I had the towels and shower mat sitting on the edge of the tray as there was nowhere else to put them, so they ended up getting soaked. There were insuficient sockets, had to plug kettle in near tv meaning that the only place to stand it was on the tv table which was very dangerous. The hotel lift looked a bit out of date.
Date: 13 December 2010
Name: - -
Country:
Rate: 5,3/10
Comment: The hotel was as good as what I paid for. Was a cheap price so the hotel and services was in line with the price.
Date: 01 December 2010
Name: Ornella Mouhamadaly
Country: France
Rate: 2,9/10
Comment: Petit déjeuner médiocre (juste du pain et du beurre). Accueil médiocre. La chambre n'avait pas été nettoyé, le service de chambre est arrivé à 18h00 pour néttoyer la chambre alors que nous étions en train de prendr une douche.
Lorsque nous avons booker, nous avons demandé s'il y avait la possibilité de leur laisser nos valises le jour de notre départ et les récupérer en fin de journée pour prendre l'Eurostar. Le jour J on s'est fait envoyer balader et nous avons trimbaler nos valises dans londres toutes la journée...
Date: 29 November 2010
Name: - -
Country: France
Rate: 6,7/10
Comment: L'isolation des chambres était tellement médiocre que nous avons dû dormir avec une couette et des pulls. A part cela, le reste était bien.
Date: 24 November 2010
Name: - -
Country:
Rate: 4,0/10
Comment: The room was filthy and the service was horrible. I would never stay there again.
Date: 11 November 2010
Name: - -
Country:
Rate: 4,2/10
Comment: Bed was terrible, chair in room very dirty, plugin didn't work
Date: 02 November 2010
Name: - -
Country: France
Rate: 6,0/10
Comment: For a 3 star hotel, I expected a better room and a better breakfast, ok, it was a "special offer", but even so, the room was minute, and, although clean, the comfort minimal - part of the double glazing missing, the taps difficult to work...
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