All reviews on Phoenix Hotel

1-8 Kensington Gardens, W2 4BH London, United Kingdom

Reviews' detail

Geographical location	8,9/10
Quality of reception	6,7/10
Cleanliness of the hotel	8,1/10
Size of rooms	5,6/10
Room sound insulation	6,1/10
Breakfast	7,1/10
Services available	6,4/10
General quality	6,7/10
Value for money	6,1/10

Our Customer Reviews

Reviews with comments

Date: 05 October 2011
Name: - -
Country:
Rate: 5,8/10
Comment: Single room beyond small (and yes, I know this is London), with no AC and no safe for a Laptop in the entire Hotel! This is year 2011, even for London! In room safe and a small AC unit in the rooms would improve this Hotel tremendously.

Date: 22 Septmber 2011
Name: Carlos Herrera
Country: France
Rate: 4,4/10
Comment: les chambres sont minuscules nous pouvions à peine bouger, il a fallu demander un changement! personnel peu aimable ils ne saluent point bref surtout ne pas recommander cher pour la prestation sommes très décus Diane

Date: 30 October 2010
Name: - -
Country: France
Rate: 6,7/10
Comment: Hotel bien situé et plutot agréable globalement ; Demander à la réservation Chambre fumeur ou non ! sinon cela est fort désagréable !! La chambre aurait besoin d'etre raffraichie au niveau déco / peinture ! La salle de bain est trop petite : "acces de face aux WC " difficile ! et douche trop petite !!

Reviews without comments

Date: 27 May 2011
Name: Catherine NICOURT
Country: France
Rate: 8,2/10

Date: 10 February 2011
Name: - -
Country: France
Rate: 8,4/10

Date: 29 November 2010
Name: - -
Country:
Rate: 6,2/10

Date: 19 November 2010
Name: - -
Country: France
Rate: 6,4/10

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Highlights of the hotel

•	Non-smoking rooms
•	Flat screen TV *
•	Cable or Satellite TV *
•	Internet access by Wifi (free of charge)
•	Wifi Internet access in common parts (free of charge)