All reviews on The Rockwell Hotel

181-183 Cromwell Road, SW5 0SF London, United Kingdom
Official website
Reviews' detail

Geographical location 8,2/10
Quality of reception 8,5/10
Cleanliness of the hotel 9,3/10
Size of rooms 6,3/10
Room sound insulation 7,3/10
Breakfast 7,3/10
Services available 8,2/10
General quality 8,0/10
Value for money 7,8/10
Hotel #
Availability and rates




Our Customer Reviews

Reviews with comments

Date: 02 May 2013
Name: - -
Country:
Rate: 3,6/10
Comment: I was assigned to a room 401 which is beside the lift. The room is extremely small and noisy the whole time. I can hear the lift sound and some birds sound all the time even during the night! I reported to the staff and one staff agreed with me that the room is noisy. Then we went to the reception to request to change a room. The women at the reception was very rude and she kept me waiting for half hour and asked the staff who agreed the room is noisy to a small room and gave out to him by telling the truth! Then I was told all rooms are full and they can't refund me if I decided not to stay! Then if it is the case, why keep me waiting so long? Very bad experience

Date: 10 January 2012
Name: David Mycock
Country:
Rate: 6,0/10
Comment: During booking the hotel offers the opportunity for special requests. The hotel needs to take serious note of such requests. My request for a quiet room was not taken - I was allocated a room facing a major road and with 2 spotlights immediately outside the window. Sleep was close to impossible!

Date: 09 October 2011
Name: - -
Country:
Rate: 8,8/10
Comment: room small by american standards, but adequate for our use and very well laid out to maximize usable space with excellent storage.

Date: 26 June 2011
Name: - -
Country:
Rate: 8,2/10
Comment: Design of the first room I was in with a bed platform was impractical and the second room although much cheaper was too small. Other rooms I looked at to stay in for the future were much nicer.
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Reviews without comments

Date: 08 January 2012
Name: Richard Paraiso
Country: France
Rate: 8,0/10

Date: 20 November 2011
Name: - -
Country: France
Rate: 7,8/10

Date: 23 October 2011
Name: - -
Country:
Rate: 8,2/10

Date: 19 October 2011
Name: John Pound
Country:
Rate: 9,3/10
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Highlights of the hotel

 • Non-smoking rooms
 • Flat screen TV
 • Bath robe
 • Private bathroom with separate Toilet
 • Internet access by Wifi (free of charge)
 • Concierge service
 • Baggage handler
 • Wifi Internet access in common parts (free of charge)
 • Patio - garden

* In some rooms only
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