FASTBOOKING DIGITAL ACADEMY: improving hoteliers’ performance

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A surge of new technologies, transforming economic contexts, ever more eager competitors and distributors… the stakes are multiple for hotel owners today. As a consequence, it’s important to stand out. However, optimising your RevPar, increasing your visibility, managing your on-line reputation – all essential elements to increase direct sales – can be confusing and puzzling!

To help hotels, FASTBOOKING has launched its Digital Academy and is opening new Masterclasses dedicated to independent hotels – whether FASTBOOKING customers or not – in France, Italy, Singapore, Bali and soon in other countries in Asia.

Direct sales are at the core of the trainings

To help hotels maintain or develop their expertise and find new ways to achieve sales, FASTBOOKING has launched its Digital Academy and offers Masterclasses on four themes:

> e-reputation

> Digital Marketing & e-commerce techniques

> Revenue Management

> Customer Relationship

For Christophe Maridet, Director of the FASTBOOKING Academy: “Our mission is to provide expertise and update hotels on the latest techniques available for increasing direct sales. After one or two days, depending on the length of the Masterclass chosen, hotel staff will leave with both practical knowledge and skills that they can implement immediately.”

Adapted to your strategy/hotel

Recognised professional experts and strategic partners – such as IDeaS for Asia – have adapted the training content to each market in order to take contextual specifics into account.

We offer two possibilities: inter-hotel training, which provides for idea sharing and network development (the group size is limited so as to encourage interactivity), and customised intra-hotel training for employees working within the same establishment.

Concrete case and action plan

The participants, (hotel directors, e-commerce managers, revenue managers or any other staff that may be involved in maximising revenue) will exchange ideas around practical examples and exercises.

At the end of the course, each participant will create an individualised action plan adapted to his/her own problems and will receive personalised recommendations from professional experts so as to implement sustainable actions.

 

100% of the hotels that participated during 2016 would readily recommend the Master Classes.

Very practical training with case studies. Good interactivity with a dynamic trainer.”

Aude Bantas-Lefevre

In charge of Marketing and Communication

Explorers Hotel – Disneyland Paris

Thank you so, so much! The Fastbooking Masterclass 2016 in Jakarta was such a HUGE success! It’s awesome really! The two day event is indeed an interactive course in which we gained new perspectives on spectacular Revenue Management techniques and learned best practices with a real-life case study.”

Mr Ariyanto Tan

Revenue Manager

Hard Rock Hotel – Bali

 

Following the success of our launch in 2016, new classes will be opening in various cities. More info here

Published on: February 14, 2017
Author:
FASTBOOKING’s e-commerce solutions will help your hotel increase profit through a direct sales strategy.

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