FASTBOOKING & TrustYou Partner to help hoteliers influence traveller choice and bookings

Home Newsfeed Press Release FASTBOOKING & TrustYou Partner to help hoteliers influence traveller choice and bookings
Categories:

FASTBOOKING & TrustYou Partner to
help hoteliers influence traveller choice and bookings

FASTBOOKING has signed a Partnership with German based company TrustYou, that will help the FASTBOOKING community of independent hoteliers to improve their e-reputation and reinforce their online visibility and their direct distribution.

fastbooking-trustyou partnership

95% of travelers read reviews before making a booking decision1.

In order to help hoteliers improve their e-reputation FASTBOOKING has partnered with TrustYou to integrate the online guest satisfaction survey tool TrustYou Stars in the FASTBOOKING platform.

Through this partnership FASTBOOKING will offer its hotel clients a turn-key solution to substantially grow their number of reviews and increase their average ratings. With FASTBOOKING and TrustYou Stars, hoteliers will consequently significantly improve their online visibility and gain a better online prominence.

Benjamin Jost, Co-Founder and CEO of TrustYou explains: “TrustYou Stars has proven records of positively influencing quality, quantity and impacting the hotel’s global reputation. A recent study shows that hoteliers increase their review score by average 8 % with TrustYou Stars and a large increase in review volume. »

 

The integration of TrustYou Stars within the FASTBOOKING platform is very intuitive and simple: guests’ emails are automatically uploaded from the FASTBOOKING platform to TrustYou (step1) which will send post-stay satisfaction surveys (step2). The reviews are becoming part of TrustYou’s Meta-Review and as well as the TrustScore that are incorporated in hundreds of travel sites such as Google, Kayak and Skyscanner and influence millions of booking decisions. The reviews are moreover pushed to Google whereby hotels profit from more review content and can also be displayed on the hotel official website (step3). FASTBOOKING hoteliers will also monitor their e-reputation directly from their FASTBOOKING back-office interface.

 

An end-to-end, fully automated solution for hoteliers
trustyou-fastbooking-partnership

 

Reviews are one of the most critical components in the hotel on-line booking process and that’s why we have looked for a best-in class solution for our customers. I am delighted of this partnership with TrustYou: our joint solution will help our 4000 hotel customers to increase the number of reviews they get and even more strategically will improve the hotel online attractiveness” says Guillaume de Marcillac co-CEO of FASTBOOKING. He adds “The TrustYou Stars solution complements FASTBOOKING solution portfolio aiming at providing hoteliers with a full suite of e-commerce products and services to help them improve their online direct distribution

 

1 source : Consumer Research Identifies How To Present Travel Review Content For Optimal Bookings, TrustYou, Feb. 2015

Télécharger le PDF

Published on: March 10, 2016
Author:
FASTBOOKING’s e-commerce solutions will help your hotel increase profit through a direct sales strategy.

No comments yet

Leave a Reply

Your email address will not be published.

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Newsfeed

0   3  

RT That's a wrap for our with Thx to the who joined us for the event. It was…

2   1  

"Hoteliers, leverage s innovations to expand your visibility on Google and increase their direct bookings!"…

digital_tips_connectivity_EN

ENHANCE THE BOOKING SEQUENCE INFRASTRUCTURE RETAIN YOUR GUESTS

Published on April 11, 2018

FASTBOOKING and Serenata join forces to enhance Hotel’s Direct Booking with seamless connectivity and the best-in-class solutions. FASTBOOKING and Serenata… + Read More

FASTBOOKING and Serenata join forces to enhance Hotel’s Direct Booking with seamless connectivity and the best-in-class solutions. FASTBOOKING and Serenata join forces to enhance hotel’s direct booking with seamless connectivity all in one-stop. This collaboration will provide the hospitality industry with the best-in-class e-commerce and CRM solutions to drive qualified…

Mockups Design

FASTBOOKING and Availpro release a “shopping guide” for ITB Berlin 2018

Published on March 5, 2018

FASTBOOKING and Availpro partnered up to deliver a first-rate guide for hoteliers shopping for new hotel marketing providers… + Read More

FASTBOOKING and Availpro partnered up to deliver a first-rate guide for hoteliers shopping for new hotel marketing providers at ITB Berlin 2018. “We’ve put together a list of the top criteria to look for when selecting the ideal hotel marketing providers in the ten most important hotel…

partnership-connectivity

FASTBOOKING selects Cendyn to provide seamless connectivity and best of breed solution

Published on March 5, 2018

RE-EVALUATE AND BUILD A SUCCESSFUL BOOKING SEQUENCE INFRASTRUCTURE RETAIN YOUR GUESTS! FASTBOOKING has selected Cendyn, the leading CRM and sales platform, … + Read More

RE-EVALUATE AND BUILD A SUCCESSFUL BOOKING SEQUENCE INFRASTRUCTURE RETAIN YOUR GUESTS! FASTBOOKING has selected Cendyn, the leading CRM and sales platform,  to provide the hospitality industry with the best-of-breed CRM solution through their connectivity platform. This collaboration will provide seamless connections between CRM and FASTBOOKING’s multiple e-commerce solutions which in turn,…

Mockups Design

Play your cards right in finding the right providers for your marketing strategy

Published on March 2, 2018

The technology landscape for hotel marketing is growing every year. More services, more tools, and more providers make… + Read More

The technology landscape for hotel marketing is growing every year. More services, more tools, and more providers make it an even more daunting task to find the right providers for you. Quality of the technology, speed of innovation and focus are crucial factors in deciding on a provider,…

trustyou

Case Study: Beachcomber French Riviera

Published on January 30, 2018

The Beachcomber French Riviera hotel started working with TrustYou in September 2016, based on the partnership between TrustYou and FASTBOOKING. FASTBOOKING… + Read More

The Beachcomber French Riviera hotel started working with TrustYou in September 2016, based on the partnership between TrustYou and FASTBOOKING. FASTBOOKING seamlessly connects with the TrustYou platform, to help hoteliers influence all the stages of the guest journey and boost their online reputation. Through FASTBOOKING, hoteliers are given free access to…

BlogPost1

The real talk on hotel website conversion rates

Published on January 16, 2018

The average hotel website conversion rate is 2.2 %, with the top 20 % of hotels having an average conversion… + Read More

The average hotel website conversion rate is 2.2 %, with the top 20 % of hotels having an average conversion rate of 5.6 % and the bottom 20 % having a conversion rate of 0.3 %. These are sweeping averages which might be practical when benchmarking one’s hotel but are…

digital tips social media

Showcase your hotel on Social Media

Published on December 5, 2017

3 billion people use social media today. From engaging with new customers to improving your SEO, social media are amazing… + Read More

3 billion people use social media today. From engaging with new customers to improving your SEO, social media are amazing tools to market your hotel and increase its visibility along the traveler’s research and booking journey. Moreover, mobile trends make social media even more powerful and is changing the way consumers…