"For hotels who understood that reputation is what people are saying, FASTBOOKING E-Reputation is a monitoring tool that listens to your online reviews, improve your weaknesses and increase your profits. Unlike other reputation tools, our e-reputation platform provides actionable interpretations of your online data and gives you a competition tracking."
Know what clients are saying about you, the moment they are saying it.
Detailed metrics by topic: quality of service, cleanliness of the rooms, location etc.
Craft targeted strategies to shift the impression in your favor.
Actionable interpretations of hotels’ social media data.
Detailed competition’s tracking with on-demand updating of competition’s sets.
Topic, historical, and demographic reporting in multiple languages.
Enterprise reporting by brand, region, and clusters.
9 out of every 10 consumers consult the Internet before making a travel decision. They consult reviews to ensure that a hotel consistently delivers on its brand promise.
Having buzz online doesn’t always equate to bookings increase. It’s important for you to understand what’s being said online about your properties in order to optimize your services and offers.
The number of online travel forums is huge. It is increasingly complex and time-consuming for you to gauge consumer sentiments, and effectively react and communicate your brand message among them. We make it easy.
Because it’s a lot of work, and the investment is worth it. Listening to consumer sentiments on 350+ travel sites, including such popular websites as Hotels.com, Booking.com, Agoda, TravelPost and of course TripAdvisor requires data automation.
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