Testimonials
"Résidences Citéa have been marketed on the Internet for nearly 4 years thanks to the FastBooking tool. FastBooking have managed to tackle the complexity of our product, which involves selling both short and long stays. We've also been given constant support and personalized follow-up in our e-Commerce operations. More recently, we were able to reinforce our distribution strategy thanks to their GDS/IDS solution. And with their latest relational E-Mailing offer, we will be able to improve our quality approach through the introduction of an electronic satisfaction survey"
Nathalie Srougi - Sales Director - Citéa
"Our choice of FastBooking goes back nearly five years. On the integration of Timhotel within the My Paris Hotel Group in 2003 and the creation of this new brand with our marketing firm, FastBooking took a pro-active and ongoing role in defining and setting up an Internet strategy for the group and its 25 hotels. This close collaboration is reflected in our Internet results, which show an upturn of over 40% every year."
Magali Dumas - Head of Marketing and Information systems - My Paris Hotel
www.my-paris-hotel.com and www.timhotel.com
"Many of our guests come from Asia, Russia and the Middle East. It was essential for us to offer them an online reservation service in their own language. FastBooking met this requirement, enabling us to offer our Internet customers the same quality of service as our telephone customers"
Valérie Pisano - Reservations Manager - Hôtel Negresco, Nice
"The sales figures went up by more than 100% once we turned exclusively to using FastBooking. On top of that the guest interface provided by FastBooking makes for easy navigation and booking for our guests. To our knowledge no other booking engine is as efficient, flexible and reliable as FastBooking. With its admirable proactive dialog and support FastBooking simply makes for optimal visibility in the hospitality business"
Henriette Kibsgaard - Sales & Marketing Manager - Brøchner Hotels A/S
"We were looking for a dynamic website with a real time booking device in order to take advantage of the growing market share represented by the Internet. We opted for the FastBooking solutions, which included the initial installation, further technical developments, and a personalized support by a qualified team.
FastBooking answered to all our quality requirements : the white label booking engine respects our image and is available in 24 languages, providing the best service to our international guests. The navigation for the final consumer is quick and makes the booking task easy, with a confirmation sent by e-mail in the required language.
For us as an hotelier, it is very simple to update our availabilities and rates, enabling a correct web-marketing strategy."
Fabio Bottacin - Director of Group Sales – Bauer Hotel Venezia
"FastBooking offers an efficient global solution that has really helped us develop our Internet sales turnover. In two years, Fastbooking has become an indispensable partner for the whole of our Internet strategy , providing constant support and personalized follow-up in our e-Commerce operations. Their booking engine is to our knowledge the most powerful and comprehensive system available on the market and is now completed by a range of e-marketing tools. Recently we opted for the new products Checker and Updater to optimize our internet strategy even further."
Gernot Peichl - E-Commerce Manager - Grand Hotel Wien
"We have been working with FastBooking since august 2003. Last year, the bookings trough our website have increased by 80%. We are convinced that the 24 languages of the system help the clients finalize their booking and allow us to reach more clients, among which 60% do not speak Portuguese or English. FastBooking assist us in all the aspects of our e-business strategy and we really appreciate being able to meet with them on a regular basis. This gives us the opportunity to optimize the use of the system and take the most out of all its functionnalities."
Luis Salreu - E-Commerce Manager - SANA Hotels
